FAQ - frequently asked questions
Check our tips and make your shopping at the Hydron store easier !
On this page you will find answers to the most frequently asked questions regarding the purchase process in our store. You will find information here about the ordering process, payment process, delivery of goods as well as information on how to search for goods. Please remember that we offer assistance in the selection of hoses, fittings and other components. In case of any questions please contact the sales department.
Before placing an order
- We do not require registration when placing an order
- What registration in the store offers
- Shipping on the day the order is placed ( by 2:50 PM )
- We issue an invoice or receipt for every order
- Automatic generation of proforma for the order
- We support all forms of payment
- Quality guarantee (proven products)
- Option to pack without company tape and documents
- Free shipping over 300 PLN gross !
- Option to save the cart for later
How to search for products in the store
After receiving the package
- Checking the goods after receiving the package
- Example of goods packaging
- The goods in the package are damaged
- Part of my order is missing
- The ordered goods do not suit me
- Option to return goods up to 14 days
Debt collection