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Information on delivery costs 

Orders over 100 PLN gross - free shipping ! For orders under 100 PLN, the delivery cost starts from 16.26 PLN net per package up to 30kg.

Available couriers ( the choice is made during the ordering process ) : 

• GLS ( free shipping from 100 PLN ) standard courier 
• DPD ( free shipping from 600 PLN ) 
• INPOST ( free shipping from 100 PLN ) 
• PARCEL LOCKERS ( free shipping from 100 PLN ) 
• JAS PALLET COURIER ( free shipping from 100 PLN ) 
• RABEN PALLET COURIER ( free shipping from 100 PLN ) 

The total shipping cost is displayed during the ordering process and is automatically calculated by the system. In the event of exceeding the weight or dimensions of the shipment, the shipping cost will be individually quoted by an employee of our company, about which you will be informed by phone or when we confirm your order.

What hours does the courier deliver shipments ?

Couriers deliver shipments on working days, most often between 8.00 – 18.00. It all depends on the delivery location, weather conditions and the forwarder itself. Personal collection can be made during the opening hours of our facility in Złotów (6A Kujańska St.), from Monday to Saturday between 7:00 - 15:00.

Will the courier call before delivering the shipment ?

In most cases, couriers call the recipients of the shipments, but we cannot guarantee this – the courier is not obliged to do so. In case of choosing "Personal collection" as a delivery method, you will be informed by email when the shipment is ready for collection.

What if the courier shipment is delayed ?

The easiest way is to contact the courier company and provide the shipment number, which will be sent to you in the email confirming the shipment of the goods. ATTENTION ! Please check the shipment before receipt. In case of damage during transport, please prepare a damage report with the courier and contact our Customer Service Office.